Cookies policy

What are cookies?

Like many websites, this service uses cookies. Cookies are small text files of information that help deliver reliable website services and help us measure your use of them to improve them further for you. 

Types of Cookies

There are two types of cookies which can be stored on your device:

  • Session cookies - these lasts for the amount of time you keep your web browser open for and so are not stored on your hard drive.
  • Persistent cookies – these are stored on your device for a defined period of time.

We use both of these types of cookies which fall into two categories termed by us as (1) strictly necessary cookies and (2) performance analytics cookies

1. Strictly necessary cookies

These are the types of cookies that let you move around the website and use its features. In this category we use both session and persistent cookies. The session cookies help you make applications for services and also login and navigate around secure areas of the website. The persistent cookie is only set if you tick a box on the login screen for the website to remember part of your login details for a future visit. However, it will make you aware that a cookie is used to support this and also advise you not to do this if you are using a computer in a public place.

2. Performance analytics cookies

We use performance analytics cookies to gather statistical information on how people navigate the site such as: the number of visits and number of pages per visit, paths taken by visitors through the site, duration and time of visits, type of web browsers used and other general data. From this detail, we are able to continuously improve our visitors’ experience of this website.

We use Google Analytics to provide this information. This sets both session and persistent cookies to help us understand user behaviour. The session cookies (_utmb and _utmc) tell us when a user enters the website and either exits it or performs no further actions for longer than 30 minutes. The persistent cookies (_utma and _utmz) tell us how visitors find our website and their uniqueness i.e. their number of visits and how recent or frequent they are.

None of the cookies used on our websites collect personally identifiable information about you.

By continuing to use this website, you are consenting to us placing cookies on your device for the purposes detailed above.

Turning off Cookies

It is possible to turn off cookies but it may affect how the website works for you. 

AboutCookies is a third-party website that can help you control cookies on your website browser. 

Please note though that by blocking our cookies, we cannot guarantee that the website and your experience whilst visiting are as we intended it to be. You can also block all Google Analytics cookies across all websites by getting the Google Analytics Opt-out Browser Add-on.

Updates to this Cookie Policy

Last updated: March 2021

We review our use of cookies regularly. In doing so, we may change which ones we use, the information we collect via them and how we keep it.

We recommend you review the information on this page on a periodic basis to ensure you are familiar with the way cookies are used across our website.

More about your Privacy

To find out more about how Equiniti protects your privacy when using our website, see our Privacy Centre.